(949) 416-0815 FREE SHIPPING ON ALL ORDERS

FAQ

ORDERING

How can I order products?
For your convenience, you can place your order online. We currently do not accept orders via phone.
 
How can I pay for my order
We offer safe and secure checkout with a variety of payment methods.
 
Do I pay Sales Tax?
By law, we only charge sales tax to orders that are shipped within the States of California and Georgia. Your exact sales tax is based on the ship-to address.
 
Do I receive an invoice with my order?
An electronic invoice is generated with your order. You will receive an email with your order details and charges within minutes of placing your order. Please check your junk mail folder if you do not receive an order confirmation email from us.
 
Can I cancel my order?
You may cancel your order within 24 hours of being placed. After this timeframe, the order cannot be cancelled. Contact us via chat or at
support@thebuddhashoppe.com for assistance with order cancellations.

SHIPPING 

How much do I pay for shipping?
We offer FREE SHIPPING on all products shipped within the US and UK.
 
How long does it take to receive my order?
US orders are typically delivered within approx. 7-20 working days and UK orders within 12-40 working days, depending on the final destination. Holiday times, weather conditions, customs clearance or other unforeseen circumstances may result in longer shipping and delivery times.

Orders are shipped via UPS, FedEx, DHL, USPS, ePacket or another carrier of our choice. We apologize that expedited shipping is currently unavailable.
 
Do you ship outside the US and UK?
Unfortunately, we currently do not ship to addresses outside of the US and UK. We also do not ship to APO, FPO, or DPO addresses.

RETURNS

What is your return policy?
Our return policy can be viewed here.

How do I return products?
Visit our Returns Center to start a return. Simply follow the steps provided.
 
How long does it take to get my refund? 
We process all returns/exchanges immediately upon receipt. Refunds are processed back to the original payment method used to purchase the order. It may take 3-7 business days for the credit to appear on your account, depending on your bank. All return shipping and handling costs are non-refundable. A store credit will be issued for approved exchange requests.

My order was damaged in transit. What should I do?

If you received a damaged delivery, all you have to do is let us know. Please contact us via chat or email at support@thebuddhashoppe.com  and file a claim within 5 days from the delivery date. Once you file a claim with us, please save the content in its original packaging. Our carrier may choose to inspect the package. The claim may not be processed if the original packaging and its contents are not available. We will ship out a replacement to you immediately. Please DO NOT ship the damaged merchandise back to us.